Privacy Policy
Dribbliotv is committed to protecting the privacy of its users. This Privacy Policy explains the types of information we collect, how we use it, and the rights available to you regarding your data.
1. Who We Are
| Item | Detail |
| Company/Website Name | Dribbliotv |
| Website URL | https://dribbliotv.com/ |
| Contact for Privacy Concerns | admin@dribbliotv.com |
2. What Personal Data We Collect and Why We Collect It
We collect personal data to provide, improve, and administer our IPTV subscription services. The legal basis for data collection is primarily the necessity for contract performance (providing the service), our legitimate interests (service improvement and security), or your active consent.
| Data Type | Data Collected | Purpose of Collection (Legal Basis) |
| Account & Subscription Data | Name, Email Address, Phone Number (optional). | Contract Performance: To activate and manage your IPTV subscription and send access credentials. |
| Transactional Data | Purchase information, payment history, and selected package (Gold/Lite). | Contract Performance/Legal Obligation: To process payments, issue invoices, and manage the 7-day refund policy. |
| Usage & Operational Data | Channels viewed, VOD content accessed, streaming performance data, frequency of use. | Legitimate Interest: To monitor service quality, ensure low latency, and improve server infrastructure (e.g., anti-freeze technology performance). |
| Technical Data | IP Address, device type, operating system, browser type, and Internet Service Provider (ISP). | Legitimate Interest: To diagnose server issues, prevent fraud (e.g., account sharing), and secure the network. |
3. Personal Data Generated by Technical Processes
Contact Forms
If you use our contact form, we retain the submitted data (name, email, message body) for a period necessary for customer service purposes (typically six months). This information is not used for marketing.
Cookies
Our website uses cookies for the following purposes:
Strictly Necessary Cookies: Essential for the website’s core functionality (e.g., maintaining login status, payment processing flow).
Analytical/Performance Cookies: To collect anonymous data on how visitors use the site, helping us improve its design and performance.
Analytics
We use web analytics services (which may include tools like Google Analytics) to monitor and analyze website traffic and user activity. This data is collected anonymously (IP addresses are often masked or anonymized) to help us understand user behavior and enhance the overall service experience. Users can typically opt-out of analytics tracking via browser settings.
4. Who We Share Your Data With
We do not sell, trade, or rent your Personal Information. We share data only with necessary third-party providers for service delivery and operational purposes:
Payment Processors: Transaction data is shared with secure payment gateways (e.g., PayPal, credit card processors) to complete your purchase. We rely on their policies for handling sensitive financial data.
Cloud Service Providers: To host essential data and operate our streaming server infrastructure.
Legal Compliance: Data may be disclosed when required by law, subpoena, or to protect the rights and safety of Dribbliotv or its users.
5. How Long We Retain Your Data
We retain personal data only for as long as necessary to provide the service and fulfill the purposes outlined in this policy:
Customer Subscription Records: Retained for the duration of the active subscription plus up to two (2) years thereafter for accounting and re-activation purposes.
Contact Form Submissions: Kept for six (6) months for customer service purposes.
Technical Logs and IP Addresses: Retained for up to 90 days for security, fraud prevention, and operational troubleshooting.
6. What Rights You Have Over Your Data
Depending on your location and applicable data protection laws (such as the GDPR), you may have the right to:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to any legal obligations requiring retention.
Right to Restrict or Object to Processing: Request that we limit or cease the processing of your data.
To exercise these rights, please contact us using the information provided in Section 7.
7. Where Your Data is Sent
Your personal data may be transferred to, and processed in, locations outside of your country of residence (including outside the European Union/EEA), where our data centers or third-party service providers are located.
We ensure that all transfers comply with applicable legal requirements. Where data is transferred internationally, we safeguard it using measures such as:
Implementing Standard Contractual Clauses (SCCs) with third-party processors.
Utilizing robust encryption during data transmission.
8. Additional Information
How We Protect Your Data
We implement a combination of technical and organizational security measures to protect your data:
Encryption: Use of SSL/TLS encryption for all sensitive data transmitted through the website.
Access Control: Restricting access to personal data to authorized personnel only.
Security Audits: Regular review of server and system security to prevent unauthorized access.
What Data Breach Procedures We Have in Place
In the event of a data breach, our procedures include:
Immediate Investigation: Identifying the scope and cause of the breach.
Containment and Remediation: Taking steps to secure the system and mitigate further risk.
Notification: Notifying regulatory authorities and affected users of the breach within 72 hours of discovery, where legally required.
Automated Decision Making and/or Profiling
Dribbliotv does not currently engage in automated decision-making or profiling that would produce legal effects concerning the user, or similarly significantly affect them. Usage data is only aggregated to optimize service quality, not to create automated credit profiles or eligibility decisions.
9. Contact Information
For privacy-specific concerns or to submit a data request, please contact us at:
Email: admin@dribbliotv.com